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All of our products are eligible for free shipping, other than our condoms. We ain't discriminating, just ensuring you have enough of the simplest protection before engaging with a loved one! Because, without a condom, the end result could be very very expensive indeed.
Considering that our products built for personal use, our products are eligible for an exchange if and only if the product is still entirely in its original packaging, with no seal broken. Once we get the product back, the Gizmoswala Team will conduct a thorough check of the product before refunding your money, only because we want to make sure that this product reaches a new potential customer in the cleanest, most hygienic way possible.
DO A LOT OF PEOPLE USE SEX TOYS?
Yes! As a matter of fact, sex toy sales are up in the millions globally every year and those stats are growing. So, if you are seriously considering trying sex toys but wondering if this makes you some kind of perv—no worries. Sex toys are not the least bit unnatural.
AREN'T SEX TOYS MAINLY FOR WOMEN?
Not at all! In fact, there are quite a few sex toys such as “Senso 6 Pak” that stretch to fit snugly around the penis and help to maintain a rock hard erection, butt plugs and more that are designed for male use.
ARE SEX TOYS SAFE?
Yes, sex toys are completely safe as long as you read the directions carefully and use them as instructed and intended.
IS THE POSTMAN/DELIVERY PERSON AWARE OF WHAT IS INSIDE THE PARCEL?
No way. The parcel contains only your shipping details (address and name).
DO YOU SHARE INFORMATION OF THOSE CLIENTS WHO HAVE BOUGHT A SEX TOY ONLINE?
No, we never share this information.
AREN'T SEX TOYS ILLEGAL IN INDIA?
Contrary to popular beliefs, sex toys are not illegal in India.
HOW WILL YOU DELIVER THE PRODUCTS TO MY HOUSE?
After you have made the purchase we'll ship out the product with one of the major courier companies in India. We will only ship using a registered courier like bluedart or professional couriers. It will be made as discreet as possible for you. All you will find is a brown box with your shipping address on it with no indication of what is inside.
HOW COMPETITIVE ARE YOUR SEX TOY PRICES?
Our sex toy prices are extremely competitive and in most cases are the BEST sex toy prices you'll find in India. There are no hidden handling or other miscellaneous fees so you can quickly see how much your order will be by adding you items to the shopping cart and selecting your shipping (if required.) We also offer FREE SHIPPING for your adult toy / sex toy for most orders.
WHAT IF I RECEIVE A TOY THAT IS EITHER NOT WORKING OR DEFECTIVE?
In the rare event you receive an item that is defective, doesn't work, or stops working within 14 days of purchase, please contact us immediately either by phone or contact us online. Most manufacturers offer a "replacement guarantee" and we will do everything we can to assist you in getting your replacement quickly and hassle-free.
WHAT IF I WANT TO CONTACT GIZMOSWALA DIRECTLY?
You can email us at the email addresses below. We will respond within 2 working days. Do mention your Order Number in the subject line of your email, if you are contacting us about an order you have placed. This helps us respond to your query faster.